Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Daily Grind Trading LLC, a Delaware limited liability company operating in California ("DGT", "we", "us", "our"), collects, uses, and protects your personal information when you use our website, services, and Discord community.

By accessing our website at dailygrindtrading.com, subscribing to our services, or joining our Discord community, you consent to the data practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Create an account: Name, email address, username
• Subscribe to services: Billing information, subscription preferences
• Join Discord: Discord username, profile information
• Contact support: Communication content, support requests
• Participate in community: Messages, posts, interactions

2.2 Payment Information

Payment processing is handled by our third-party providers:

• Stripe: Processes credit card and payment information securely
• Whop: Manages subscription and membership data

Important: We do not store your full payment information on our servers. Payment data is encrypted and stored by our PCI-compliant payment processors.

2.3 Automatically Collected Information

When you visit our website or use our services, we automatically collect:

• Device information: IP address, browser type, operating system
• Usage data: Pages visited, time spent, click patterns
• Technical data: Screen resolution, device identifiers
• Location data: General geographic location (country/state level)

2.4 Discord Community Data

When you join our Discord community, we may collect:

• Discord user ID and username
• Messages and interactions within our Discord server
• Participation in voice channels (when applicable)
• Reaction and emoji usage data

We rely on Discord's built-in message history and do not separately archive or store Discord conversations.

3. How We Use Your Information

3.1 Primary Uses

We use your information to:

• Provide services: Deliver trading alerts, educational content, and community access
• Process payments: Handle subscriptions and billing through our payment processors
• Manage accounts: Create and maintain your user account and preferences
• Customer support: Respond to inquiries and provide technical assistance
• Community management: Moderate Discord channels and enforce community rules

3.2 Communications

We may use your information to send you:

• Trading alerts and market commentary
• Educational content and analysis
• Service updates and announcements
• Subscription renewal notices
• Important policy or terms changes

3.3 Service Improvement

We analyze usage data to:

• Improve website performance and user experience
• Develop new features and services
• Understand user preferences and behavior
• Optimize content delivery and timing

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We share information with trusted third-party service providers:

• Stripe: Payment processing and billing
• Whop: Subscription and membership management
• Discord: Community platform and communications
• Cloudflare: Website hosting and security
• Google: Analytics and performance monitoring

These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

4.3 Legal Requirements

We may disclose your information when required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Respond to government requests or investigations

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change in ownership.

5. Data Security

5.1 Security Measures

We implement multiple layers of security:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access controls: Limited access to personal data on a need-to-know basis
• Secure hosting: Cloudflare provides enterprise-grade security infrastructure
• Regular monitoring: Continuous monitoring for security threats and vulnerabilities
• Payment security: PCI-compliant payment processing through Stripe

5.2 Data Breach Response

In the unlikely event of a data breach, we will:

• Immediately investigate and contain the breach
• Notify affected users within 72 hours when possible
• Report to relevant authorities as required by law
• Take steps to prevent future breaches

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Update: Correct inaccurate or incomplete information
• Delete: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restrict: Limit how we process your information
• Object: Opt out of certain data processing activities

6.2 Communication Preferences

You can control communications by:

• Unsubscribing from marketing emails
• Adjusting notification settings in your account
• Contacting support to modify preferences

6.3 Account Deletion

To delete your account and associated data:

• Contact support@dailygrindtrading.com
• We will process deletion requests within 30 days
• Some data may be retained for legal compliance
• Discord data is managed by Discord's retention policies

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage
• Preference cookies: Remember your settings and preferences
• Security cookies: Protect against fraud and unauthorized access

7.2 Third-Party Analytics

We use Google Analytics to understand website usage. You can opt out using:

• Google Analytics Opt-out Browser Add-on
• Browser privacy settings
• Ad blockers that prevent tracking

7.3 Managing Cookies

You can control cookies through your browser settings, but disabling essential cookies may affect website functionality.

8. International Data Transfers

Our services are primarily based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Data Retention

10.1 Retention Periods

We retain your information for different periods based on the type of data:

• Account data: Until account deletion or 3 years of inactivity
• Payment records: 7 years for tax and legal compliance
• Support communications: 2 years after resolution
• Website analytics: 26 months (Google Analytics default)
• Discord data: According to Discord's retention policies

10.2 Legal Obligations

Some information may be retained longer when required by law, for legal proceedings, or to protect our rights and interests.

11. State-Specific Privacy Rights

11.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination for exercising privacy rights

11.2 Other State Laws

We comply with applicable state privacy laws including Virginia's CDPA, Colorado's CPA, and other emerging state privacy regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you via email for significant changes
• Provide 30 days notice when possible

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days of receipt.